Returning items purchased at the LEGO® Store

Returning something you bought at a LEGO® Store is easy. As long as you bought the items in the last 90 days, you can take them back to the LEGO Store and one of our in-store Brick Specialists will be able to help you.

You can get a full refund for any sealed sets originally purchased at one of our stores if you still have the receipt. Refunds will be made in the same form originally used for payment.

Opened sets with a receipt can only be returned for an exchange or store credit but check with the store first as there may be limitations on which items that they can accept.

Gift cards and purchases from the Pick & Build wall and Build a Mini tower can’t be returned or exchanged.

If you need to return any clothing, apparel or footwear purchased at a LEGO Store, please get in touch with us as our stores can’t accept returns for these items.