Redeem it here:
Online
Shop on LEGO.com and use your Gift Card to pay at checkout. You can even do it in your PJs.
Shop nowInstore
Go bananas at your LEGO® Store and hand the LEGO® Gift Card to the crew when it’s time to pay.
Find a storeBy Phone
Give us a ring, place your order over the phone, and use your LEGO® Gift Card as payment method.
Contact Us
FAQs
Where can I spend my LEGO Gift Card or e-Gift Card?
Where can I spend my LEGO Gift Card or e-Gift Card?
Do LEGO Gift Cards or e-Gift Cards ever expire?
Do LEGO Gift Cards or e-Gift Cards ever expire?
How do I spend a LEGO Gift Card or e-Gift Card?
How do I spend a LEGO Gift Card or e-Gift Card?
To redeem a LEGO Gift Card or LEGO e-Gift Card over the phone, Customer Service will ask you for your 19-digit Card number and PIN code.
To redeem a LEGO Gift Card or LEGO e-Gift Card for LEGO Store purchases, present your LEGO Gift Card or image of your LEGO e-Gift Card to the Sales Associate who will process your payment.
If the Gift Card covers the cost of your order, we will place any remaining balance back in a Gift Card account accessible with your Gift Card or e-Gift Card number. The next time you place an order, you will be able to use that number again together with the PIN to obtain the remaining balance on your Gift Card.
If the cost of your order exceeds the amount of your Gift Card, you must pay for the remaining balance of the order using a valid payment method. We do not accept partial payment by invoice. LEGO Gift Cards and e-Gift Cards can’t be spent in conjunction with PayPal.Is there a minimum or maximum value that can be loaded onto a LEGO Gift Card or e-Gift Card?
Is there a minimum or maximum value that can be loaded onto a LEGO Gift Card or e-Gift Card?
Can I use more than one LEGO Gift Card/e-Gift Card at a time?
Can I use more than one LEGO Gift Card/e-Gift Card at a time?
Can I return a LEGO Gift Card or eGift Card?
Can I return a LEGO Gift Card or eGift Card?
Will I earn LEGO INSIDER Points when I buy a LEGO Gift Card/e-Gift Card?
Will I earn LEGO INSIDER Points when I buy a LEGO Gift Card/e-Gift Card?
If I order on LEGO.com, how long does it take to deliver a LEGO Gift Card or e-Gift Card?
If I order on LEGO.com, how long does it take to deliver a LEGO Gift Card or e-Gift Card?
What if my e-Gift Card or Gift Card does not arrive?
What if my e-Gift Card or Gift Card does not arrive?
If the LEGO e-Gift Card was in fact blocked, please contact our Customer Service Representative for assistance at 0800 066 8536 Please have the following information when you call:
Order number
Billing name and address of the buyer of the e-Gift Card
Name of the recipient
Email address to which the e-Gift Card was sent
Credit card information used to purchase the e-Gift Card
How do I cancel or return merchandise purchased with a LEGO Gift Card or e-Gift Card?
How do I cancel or return merchandise purchased with a LEGO Gift Card or e-Gift Card?
Terms and Conditions
Rules and Regulations
Rules and Regulations
LEGO Sverige AB, Hemvärnsgatan 22, S-171 54 Solna, Sweden, is the issuer of the LEGO Gift Cards bought from LEGO® Stores in Sweden.
LEGO System A/S, Aastvej 1, 7190 Billund, Denmark, business registration number 47458714, is the issuer of the LEGO Gift Cards and LEGO e-Gift Cards bought on LEGO.com in Sweden for use in Sweden or Denmark.
LEGO Sverige AB and LEGO System A/S are both part of the LEGO Group of companies. When reference in these Rules and Regulations is made to “The LEGO Group” a reference is made to LEGO Sverige AB for LEGO Gift Cards and LEGO System A/S for LEGO e-Gift Cards.
The LEGO Group is not responsible for LEGO Gift Cards/LEGO e-Gift Cards that are lost, stolen, destroyed or undelivered because of technical difficulties or inaccurate information, which includes, but is not limited to, physical address and email address.
If you have any questions, please contact Customer Service on 020 12 76 23 (please note that if you call via a mobile your mobile provider may block the number or on their own behalf charge you for the call. Please go to your mobile provider for more information).
The buyer of the LEGO Gift Card/LEGO e-Gift Card assumes all responsibility for personal messages accompanying Gift Cards/LEGO e-Gift Cards. The LEGO Group accepts no liability in this regard.
The LEGO Group will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained LEGO Gift Card/LEGO e-Gift Card is either redeemed through LEGO.com or redeemed and used to make purchases on LEGO.com.
LEGO INSIDER points are not earned for the purchase of LEGO Gift cards/LEGO e-Gift Cards. However, points will be earned on purchases made with gift cards at the time the gift card is redeemed. LEGO Gift Cards and e-Gift Cards can’t be purchased with INSIDER Points.
LEGO Gift Cards or LEGO e-Gift Cards cannot be used in any LEGOLAND parks or for purchase of LEGO® products at third party retailers or stores.
LEGO Gift Cards/e-Gift Cards and unused portions of LEGO Gift Cards/e-Gift Cards do not have an expiry date except where required by law.Conditions of Use
Conditions of Use
If you want to redeem your LEGO Gift Card or LEGO e-Gift Card online, simply place the items you wish to purchase in your shopping bag by clicking the “Add to bag” button next to the desired item(s) and then proceed to checkout.On the second page of checkout (Payment page) there will be a “Gift Card” section following your order summary with fields to enter your LEGO Gift Card number and PIN or LEGO e-Gift Card number. Enter your Gift Card number and PIN or e-Gift Card number and hit “Apply Gift Card”. (Your Gift Card or e-Gift Card will not be applied if you do not hit “Apply Gift Card” before checking out.) The page will then refresh and automatically apply your Gift Card or LEGO e-Gift Card amount to your order.If the Gift Card or LEGO e-Gift Card covers the cost of your order, any remaining balance will continue to be available for use in your LEGO Gift Card or LEGO e-Gift Card account.If the cost of your order exceeds the amount of your LEGO Gift Card or LEGO e-Gift Card, you must pay for the balance of the order with another valid payment method.We do not accept partial payment by invoice, Gift Cards/e-Gift Cards can’t be spent in conjunction with Paypal.To redeem a LEGO Gift Card, you’ll need the 19-digit number and 4-digit PIN code found on the back of the card. When you receive your plastic LEGO Gift Card, just scratch off the silver PIN box to see your PIN code. To redeem a LEGO e-Gift Card, you’ll need the 19-digit number from your LEGO e-Gift Card email.Redemption of a LEGO Gift Card or a LEGO e-Gift Card by Phone Order (Sweden Only)
If you want to redeem your LEGO Gift Card or LEGO e-Gift Card by phone order, simply give your LEGO Gift Card number and PIN or LEGO e-Gift Card number to the Customer Service Representative.Redemption of a LEGO Gift Card or e-Gift Card in a LEGO Store
If you want to redeem your LEGO Gift Card or e-Gift Card at one of the LEGO Stores, simply present your LEGO Gift Card/e-Gift Card to the Sales Associate.LEGO e-Gift Card Delivery Problems
If the intended recipient of a LEGO e-Gift Card claims they didn’t receive the e-Gift Card, it is possible that they either accidentally deleted the email or may be blocking email from certain addresses. Users of ISPs, such as AOL and Hotmail, have the option of blocking all email messages that originate outside of their domain. If you think this might be the case, please contact the gift recipient first to make sure their inbox is configured to accept emails from LEGO.com.If the LEGO e-Gift Card was in fact blocked, please contact our Customer Service Representative for assistance at 020 12 76 23. Please have the following information when you call:
- Order number
- Billing name and address of the buyer of the e-Gift Card
- Name of the recipient
- Email address to which the LEGO e-Gift Card was sent
- Payment card information used to purchase the LEGO e-Gift Card
Redemption of LEGO Gift Card or LEGO e-Gift Cards for cash
LEGO Gift Cards and LEGO e-Gift Cards sold in Sweden can’t be redeemed for cash unless required by law.
Geographical use
LEGO Gift Card and LEGO e-Gift Card sold in Sweden can be spent in Lego.com and in LEGO Stores in both Sweden and Denmark.
Personal Data
LEGO Gift Cards and LEGO e-Gift Cards and any use of them on LEGO.com are subject to the General Terms and Conditions and our Privacy Policy for LEGO.com. To read more about how LEGO System A/S treats your personal information and what your rights are go to https://www.lego.com/legal/notices-and-policies/privacy-policy/.
If you want to redeem your LEGO Gift Card/e-Gift Card at one of the LEGO Stores, simply present your LEGO Gift Card/e-Gift Card to the Sales Associate, the PIN will be required.