Payment Methods

We accept American Express, MasterCard and Visa for payment. Your credit card will not be charged until your order is shipped. You can shop with confidence from LEGO.com, knowing that transactions are protected by the highest level of security via SSL encryption.

We’ll authorise your credit card at the time of your order. As part of this authorisation process, your bank will place a hold on your account for the purchase amount of your order.

We accept payment by PayPal. If you select PayPal as your payment method, you’ll be taken to the PayPal website to log in to your account. You’ll then be returned to LEGO.com to complete the checkout process.

Our payment solution is based on the SSL standard, which means that your information submitted in connection with the payment transaction is protected by encryption.

Customers from the Netherlands can also pay by invoice. The billing address and shipping address must be based in the Netherlands. Please note that we may ask you to change your payment method if your order doesn’t meet the credit limit criteria.

Credit limits are calculated for each individual order. The limit is based on criteria such as order total, how long it took for us to receive payment for previous orders and how often you order with us.

If your order exceeds the credit limit, we’ll ask for payment in advance or payment by credit card. We’ll send you an email which contains our bank details so you can prepay. Please make sure that you use the right reference number and payment is made separately for each order if you have more than one open order.

Please call us if you need to pay by credit card instead. If you pay in advance, your payment will be processed automatically as long as you’ve used the right reference number. Processing the order will be delayed by around 2-3 working days to allow enough time for the payment to reach us and for us to allocate it to your order.

We don’t accept cash payments and you can’t use LEGO Gift Cards or LEGO Insiders points when choosing payment by invoice.

If you’re on the phone with one of our LEGO experts, you may be asked to pay for an order by clicking on a secure link that we send to you by email. The link will take you to a secure payment page, so you can enter your card details knowing that the transaction is protected by the highest level of security via SSL encryption. The link is only valid for 24 hours, so be sure to click and pay before it expires to place your order.

We’ll authorize your credit card once you make the payment. As part of this authorization process, your bank will place a hold on your account for the order amount. The hold will be removed after a certain number of days that’s decided by your banking institution. Check with your bank for further details.