Job Description

Core Responsibilities

• Develop or support to create / revise / update SOP, WI, OPL, training materials, quality plan, … documents related to quality in LMV

• Develop rework / sorting instruction if it's not available in Quality Handbook.

• Make decisions about non-conform product, possibilities for rework or sorting with consulting to quality manager

• Process risk-assessment (pFMEA) and develop /update quality plan according to the pFMEA’s revision

• Deliver quality training, do qualification and MSA to Quality team plus related team e.g. Production, WH, … to ensure performance consistency

• Routine walkby for quality compliance and identify quality risks in own areas

• Actively support and coach quality hourly teams, shopfloor teams to review, analyse quality issues and make decision to secure the LEGO products with utilizing quality and problem-solving tools e.g. 5S, Kaizen, LEAN methods, 8D, SGA/QC and do coaching for shopfloor teams...

• Raise quality alert or escalation when needed, to ensure legal and corporate quality standards are fully complied and stop production line in case of safety or product quality hazards found

• Lead RCA for product’s safety/quality issues in own areas, execute RCA for customer complaints and support Stop-list / Big-Incident handling in the right way.

• Interface with Engineering, Production and LEGO Continuous Improvement to secure timely, efficient, and effective problem solving.

• Communicate Quality standards/Performance to stakeholders.

• Assist internal / external IMS audits in own area, including determining CAPA and closing out audit findings.

Play your part in our team succeeding!

• Ensures safe and premium quality products at the assigned scopes.

• Driver of the RCA and implementation of corrective actions for quality issues identified in own area

• Quality evaluation and decision making based on TLG quality standards, related market regulations and specific customer requirements

• Connect with platform to justify and define new quality standards if the current defect library or guidance does not cover the case yet.

• Process quality evaluation and approval

Do you have what it takes

• 5+ years of experience in Quality, prefer from multinational companies or companies with premium quality standards

• University degree majoring in Polymer, Moulding or Process/System Engineering or Industrial Management is preferred

• Practical experience in applying DMAIC, Kaizen, 8D, SPC, SGA/QC in problem solving, quality improvement

• Root-cause Analysis, FMEA hands-on experience. Be able to facilitate or coordinate Root-cause Analysis, FMEA

• Visual ability and no colour blind

• Knowledge with technical drawing

• Strong team player with flexible behaviors, open minded, proactive and supportive

• Systematic thinking and sense for excellence

• Decisive and Result oriented with fact-base driven, data oriented, detail oriented and logical, analytical views

• Strong communication skills in verbal and nonverbal

• Self-driven personality with can-do-attitude

• Experience in implementation and conformance to integrated EQMS system (ISO9001, ISO14001, ISO45001), CCC and FSC

• Test equipment and lab management knowledge

• SAP user

• Fluent in both Vietnamese and English.

#LI-CD2

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.