Senior Brand Moderation Manager, LEGO® GAME

Job Description

Are you ready to lead the charge in balancing creativity with brand safety in the gaming world? Can you navigate the complexities of user-generated content while fostering a positive experience for players and creators?

Join us as a Senior Brand Moderation Manager at LEGO, where you'll play a crucial role in shaping the future of digital play while ensuring our brand integrity!

Core Responsibilities

In short, the jobs to be done for this role center around three main areas:

• Post-Publication Oversight: Hands-on responsible for screening all UGC content (incl. text chats, images, videos, game play and comments), and handle reports of inappropriate content that has been published and address violations of IP infringement or Terms and Conditions, including misuse of LEGO IP and third-party IPs.

• Partner Management and Pre-Publication Process: Act as the primary point of contact for external partners responsible for moderating user-generated experiences. Establish strong relationships and develop guidelines to improve moderation workflows with partners such as Epic Games.

• Improve moderation strategies for digital gaming experiences, balancing player creativity with brand safety. Identify emerging risks or trends in user-generated content that may require updates to brand moderation policies.

Play your part in our team succeeding

The Senior Brand Moderation Manager will oversee and improve moderation practices for user-generated content on gaming platforms, ensuring alignment with LEGO's brand standards. This role focuses on moderating 3D content, requiring strategic leadership to ensure consistency, compliance, and quality. The ideal candidate will foster a positive experience for both players and creators while acting as a trusted advisor and will be part of a very collaborative team.

Please note: This is a position based in Billund – alternatively Copenhagen, Denmark. Our flexible working model allows employees to work 2 days/week from home (3 days in the office). Relocation support is not offered for this role.

Do you have what it takes?

• Extensive experience in moderation, content governance, or brand management, ideally in gaming or entertainment.

• Experience managing external partners, vendors, or moderation teams, with a focus on the Fortnite platform.

• Proven ability to navigate complex IP and brand guidelines in creative, user-driven environments.

• Deep understanding of user-generated content ecosystems, particularly in gaming or digital spaces.

• Strong communication and relationship-building skills, with a diplomatic approach to collaboration.

• Analytical approach and proficiency in interpreting moderation data to generate actionable insights.

Build your career brick by brick at the LEGO Group.

…

We wanted to let you know that we will be pausing our recruitment activities during the holiday season. This means that this process will resume in January 2025. 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.