Quality Management System Manager

Job Description

Join LEGO Manufacturing Vietnam (LMV) as a Quality Management System Manager and lead the way in creating innovative, high-quality products that inspire creativity and bring joy to millions around the world!

Work Location: This position will be mainly based in our temporary training facility at Eastern International University (Binh Duong) and requires frequent travelling to our future factory in VSIP3, Tan Uyen (Binh Duong). Relocation to our factory is expected from early 2025. Transportation will be provided from HCMC, Bien Hoa & Binh Duong.

* Please note that the internal job title is Integrated Management System (IMS) Manager

Core Responsibilities

• Design and develop the LEGO Integrated Management System (IMS), in a way that (as a minimum) be compliant with all the relevant requirements and beyond that, become an effective, agile, and customized management system, that provides the opportunity of continuous improvement.

• Managing, controlling and implementing the IMS in our site in Vietnam, in line with ISO 9001, ISO 45001, ISO 14001; and if applicable other standards (e.g other ISO standards,  FSC, etc.)

• Understanding all the Management Systems related, applicable, and accepted standards, models, and tools.

• Obtain ISO certification for LMV

• Plan, coordinate and successfully execute internal and external audit plans to maintain certificates and ensure corrective actions are taken.

• Report to global IMS director and local top management team the performance of IMS KPIs and support local leadership team on IMS tasks (e.g. Local Management Review)

• Work with internal and external stakeholders to identify risks and opportunities related to the LEGO Group Management Systems

• Develop and deliver IMS-related training programs.

• Roll out and lead IMS-related communities (e.g., IMS Ambassadors).

• Define, plan, and execute global strategic improvement projects related to IMS.

Play your part in our team succeeding

The IMS department supports the LEGO Group by working as part of a global team of dedicated IMS Managers, driving improvements across the organization. Positioned within the global Corporate Quality and EHS department, the IMS team specializes in ISO standards, management systems, continuous improvement, and business process & document management. Their primary goal is to ensure that relevant standards (such as ISO, FSC, RBP, etc.) and requirements are effectively integrated into the company’s processes and frameworks. Additionally, the department facilitates the efficient handling of non-conformities and the promotion of best practices, contributing to the overall quality and compliance of the organization.

Do you have what it takes?

• Prefer candidates with a Bachelor’s degree or higher in technical fields such as Industrial Management/ Industrial Systems Engineering/ Engineering majors or equivalent

•  Minimum of 5-year of experience in Quality area of multinational manufacturing companies/ quality certification bodies  

• Advanced proficiency in English.

• Strong knowledge and experience with ISO standards and Business Process Management.

• Lead auditor certification (as minimum for ISO 9001)

• Analytical mindset with the ability to identify risks and implement effective mitigation strategies.

• Excellent planning skills, with the ability to simplify complex matters into actionable solutions.

• Proven project management skills, capable of handling multiple projects and priorities simultaneously.

• Strong communication and collaboration skills, able to engage with internal and external stakeholders across all organizational levels, including senior leadership.

• Good problem solving and ability to turn complex issues into simple solutions (pragmatic approach)

• Experience in preparing and driving management reviews is advantageous.

• Excellent written and verbal communication skills, especially within large, international organizations.

• Strong skills in PowerPoint and Excel; familiarity with tools like ARIS or SAP Signavio is a plus.

• Self-driven and proactive, with a high level of initiative and persistence.

• Able to thrive in a dynamic environment, demonstrating empathy, resilience, and adaptability.

• Takes initiative, recognizes and acts on improvement opportunities

• Thrives in dynamic environment  

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.