Job Description

Bring value to yourself and the organization by putting your superpowers to work!

Lead or Act as a point of support as required in the implementation of global projects related to Quality , and share the resulting information with the relevant stakeholders.

Follow up on global and local incidents related to product quality and coordinate containment activities and countermeasures that arise from them; Provide support in the process of corrective actions to find containments, root causes, robust countermeasures, etc., and verifying effectiveness of actions affecting the system. Act as a point of contact for the Consumer Perceived Quality team.

Core Responsibilities:

• Participate and collaborate with global quality in regards of Critical and Big Incidents
• Coordinate different areas and stakeholders to solve and give response to critical and Big incidents
• Coordinate stoplight in the different Distribution centers in Americas
• Give the DC all the necessary information to perform the AQL (Visual Aids / Instructions, etc)
• Ensure all the investigations and corrective actions are shared with Global Quality
• Perform traceability investigations related to customer complains / Big incidents or different events that could have a customer impact
• Coordinate with relevant stakeholder the reworks and ensure we have correct resources to perform the rework
• Ensure the correct quality of products with the introduction of new machines and special products

Do you have what it takes?

• Bachelor’s degree Industrial, mechanical Engineering degree or similar
• Master degree desirable
• More tan 5 years of experience on Manufacturing and Quality.
• Planning and negotiation
• Manage, develop, integrate and motivate a team.
• Managing Quality Tools as FMEA, Control Plan, Process Diagrams and improvement tools as Lean manufacturing, ISO 9001 preferably TS 16949
• Using Minitab system (R&R, Paretos, MSA)
• RRCA and Corrective actions methodologies (Ishikawa, 8D, 5W etc.)
• Leading Improvement projects using Six Sigma methodology.
• Project management
• Fluent English Level

Hard Skills:

• Project management participation experience.
• Continuous Improvement basic tools and methodology to solve problems and develop ideas.
• Microsoft Office (Intermediate – Advanced)
• Reporting and data analysis knowledge.

Soft Skills:

• Advanced negotiation and communication skills.
• Customer service and quality oriented.
• High ability to do risk assessments and problem solution oriented to good and strategic results.
• Proactive person, looking for innovation and good teamwork.
• High level of leadership
• Note: This position is based at our LEGO NL manufacturing factory located in Cienega de Flores. This is not a remote position.

Join the global LEGO® team

The LEGO® Group recruits and develops people entirely on merit. If you are confident you have what it takes to succeed in this role – and you share our commitment to creativity, collaboration, and quality – use the APPLY NOW button above or below. Please remember to attach your application and current CV.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group

Also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the world. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.