Key Account Manager, Value Channel

Job Description

Would you like to build a great relationship with our customers and inspire the builders of tomorrow? Come along with all your great skills to reach more children by being responsible for the strategic development and implementation of marketing plans!
 

Core Responsibilities
The Key Account Manager for the US Value Channel business is a vital member of the team in helping to drive the perfect execution of our business plan as the owner of key growth initiatives. In addition to supporting the delivery of the business plan, some of the other primary responsibilities include being the driver of and point of contact for Value Channel buyers, our brand protection initiatives, our in-store and digital strategy as well as other key test & learn innovation efforts.

• Achieve/exceed sales result expectations, develop customer relationships, and increase profits.

• Develop brand awareness to the customer buying, planning, and marketing functions.

• Develop and sustain close collaborative interaction with customers’ buying, planning, replenishment, and internal colleagues across multiple teams.

• Responsible for developing and implementing rich and engaging customer business plans that achieve scorecard objectives.

• Lead and implement overall assortment strategy – driving the planogram planning process. Owning both internal and account partner management, alignment and communication.

• Work closely with BSO to handle, report and resolve deduction claims. Accountable for recovering aged claims through negotiation and creating effective strategy to mitigate future claim exposure.

• Effectively manage trade investments and trade activation planning.

• Deliver the agreed-upon profit contribution in line with the overall company revenue and profit objectives. Manage promotional funding and collaboration with customers on how to best use funds while focusing on driving sales in a profitable manner.
   

Do your part in our team succeeding

The US Channels department is responsible for key national and regional customers, including the Value Channel. This team plays a critical role in building up commercial capabilities for The LEGO® Group. The team is commercially responsible for driving the LEGO Group business in external retailers in alignment with business plans and growth expectations. This team focuses on:

• Delivering on our brand mission by capturing Active Share through new channels / distribution

• Delivering commercial momentum by adding new distribution and gaining more shoppers / consumers

• Aligning our distribution to our portfolio strategy by focusing on shopper needs to deliver our product in the most relevant channel. This is particularly important as we enter new product categories. The National Account team is also tasked with pursuing strategically relevant channel opportunities in a dynamic and fast-paced market.
   

Do you have what it takes?

• 3+ years of customer-facing key account management experience in the consumer packaged goods industry

• Track record of versatility, flexibility and an ability to leverage focus behavior to manage multiple priorities in a dynamic environment

• Demonstrated ability to proactively interpret trends to find opportunities, think critically and develop compelling action plans

• High-level of integrity and passion with a presence that fits a fast-paced, energetic and collaborative organization

• Proficiency with Microsoft Excel, Microsoft PowerBI and/or Tableau preferred

• Excellent communication and presentation skills, with high attention to detail

• A natural curiosity with a continuous improvement mentality

• Strong planning, organizational and execution skills

• Domestic and global travel required – 5%
   

New Location Update

The current work location for this role is 10 St. James Ave, Boston, MA. In May 2025, we will transition to our new permanent office location at 1001 Boylston Street, Boston, MA. Our hiring teams will discuss this with you during the interview stages.
 

Hybrid working model

Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
 

Compensation

The salary for this position has a range of $109,200 - $163,800 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

#LI-LW2
#LI-Hybrid

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.