Business Process Manager

Job Description

Are you interested in joining an international team and making an impact on improving how we deliver services? Bring your creative ideas to drive continuous improvement at the LEGO® Campus in Billund , working globally and delivering locally!

Core Responsibilities

Business Process Manager plays a crucial role in ensuring that the Business Process Management (BPM) framework is followed across the organization. This involves reviewing processes for BPM compliance, training user groups on BPM standards, SAP Signavio, and related conventions. The role also provides service desk support, creating knowledge articles, and administering SAP Signavio by managing attributes, access, and workflows. Additionally, the manager is responsible for establishing SLAs, KPIs, and reporting to monitor performance and drive content quality in the process landscape. Continuous improvement is key, as the role identifies and implements technology enhancements in SAP Signavio, including managing licenses and enabling interfaces with other digital tools. Building a strong user community, the Business Process Manager offers consulting support, partners with teams on BPM questions, assists with process modeling, and drives engagement and communication to ensure seamless adoption and innovation in BPM practices.

Play your part in our team succeeding

The objective of the team is to create and develop a standard approach and platform to manage processes across the entire LEGO Group. Our platform will be one of the enablers for process improvement, by capturing process knowledge to be used for many different purposes, amongst others: ISO compliance, onboarding & training, Process insights etc.

Do you have what it takes?

You come with relevant background within Business Process Management (BPM) and end-to-end process understanding. You have:

• Strong communication , experience to facilitate and leading changes with the ability to work across different cultures and timezones.

• Shown ability to coach management and secure support for initiatives.

• Successful track record of collaborating through local and global networks.

• Ability to influence leadership, initiate change, and drive innovation while building strong interpersonal relationships.

#LI-BL1

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.