Assistant Operation Manager

Job Description

Core Responsibilities

Be responsible for the operation of LEGO T-mall supermarket and VIP.com, work closely with internal teams and external partners to drive our business across the platforms

• Operation - Carry out yearly/monthly/weekly operation plans to drive online sales
• Campaign - Collaborate with channel marketing team to execute campaigns to drive sales and enlarge brand awareness
• Portfolio - optimize products segmentation for various marketing and sales purpose in line with portfolio strategy and platform specialties
• CRM - Make good use of CRM and increase store members and enhance their contributions
• Content - Work closely with channel marketing team to deliver good content for traffic acquisition and conversion rate optimization
• Data Analysis - Responsible for data analysis, for related weekly, monthly sales and promotion tracking reports, then provide insights and optimization plans 

主要职责：

负责乐高唯品会及天猫超市运营工作，与公司内外部合作伙伴紧密协作，实现生意的健康增长 

• 运营规划：制定店铺年度/月度/周运营规划，促进生意的增长
• Campaign：平台及店铺活动的策划、执行和复盘
• Portfolio：针对不同的推广和销售目的（如活动，付费投放或平台资源）制定选品规划，并根据货品相关数据，优化货品组合
• CRM：优化会员机制，提升店铺会员招募情况及会员销售表现，
• Content：制定店铺内容运营规划，优化店铺视觉以及图文/短视频等内容
• 数据分析：分析店铺相关Report，以及UV、客单价及转化率等数据，输出insights和优化方案；

Do you have what it takes? 

1. Minimum 3 years working experience in global company responsible for Tmall flagship store over 200 million GMV per year (VIP.com and toy related industry experience is preferred)

2. Excellent skills on E-commerce operation including the following modules – traffic acquisition and conversion rate optimization, campaign, portfolio, CRM, etc.

3. Strong communication skills and be able collaborate efficiently with internal and external partners

4. Strong data analysis skill and data driven mindset

5. Detail and result oriented

6. Bachelor’s degree or above

7. Good English writing and reading skills

岗位要求：

1. 外资品牌方电商旗舰店运营工作经验3年+（运营模式TP/经销商/品牌自运营均可），单店年生意体量2亿+。Must：有天猫旗舰店运营经验。Plus：有唯品会运营经验，母婴玩具品类工作者优先。

2. 熟悉电商运营规则和玩法：能够独立负责店铺运营计划确认，流量转化优化，活动运营，页面效率优化，货品策略制定和库存管理等。

3. 优秀的沟通和协作能力：能够与内部团队和外部合作伙伴高效沟通。

4. 优秀的数据分析能力&数据敏感度：能够熟练运用Excel等分析工具，对店铺运营数据进行分析和挖掘，确保生意按照目标达成。

5. 注重细节，结果导向

6.本科及以上学历优先

7. 英语水平：英文读写水平良好

#LI-SZ

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.