Returning something you bought at a LEGO® Store is easy. As long as you bought the items in the last 35 days, you can take them back to the LEGO® Store and ask one of our in-store Brick Specialists to help.
LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.
Sealed sets without a receipt can be returned for an exchange or store credit, but only if their total value is under £400 and item is currently being stocked at the store. Pick-A-Brick cups, Build a Mini, and Gift Cards cannot be returned or exchanged.