Get it right every time with a LEGO® Gift Card

The cheat code to always giving the perfect gift? A LEGO® Gift Card. They get to choose, and you get to look like a gift boss. Plus, LEGO® Gift Cards don’t expire, so the joy of building can happen whenever they’re ready.

Buy Gift Cards

Redeem it here:

Online
Shop on LEGO.com and use your Gift Card to pay at checkout. You can even do it in your PJs.
Shop now
Instore
Go bananas at your LEGO® Store and hand the LEGO® Gift Card to the crew when it’s time to pay.
Find a store
By Phone
Give us a ring, place your order over the phone, and use your LEGO® Gift Card as payment method.
Contact Us

FAQs

Where can I spend my LEGO Gift Card or e-Gift Card?

LEGO Gift Cards and LEGO e-Gift Cards may be used on LEGO.com in Denmark and Sweden, for orders over the phone in Denmark, or at any of the LEGO Stores in Denmark or Sweden. You’ll be charged in the currency of the country you’re redeeming the card in. Behind the scenes, a market rate currency exchange calculation will take place. Any remaining balance on your LEGO Gift Card or e-Gift Card will be in the currency that the card was originally issued. LEGO Gift Cards and e-Gift Cards cannot be used in any LEGOLAND parks or LEGOLAND Discovery Centres or for the purchase of LEGO® products at third-party retailers or stores.

Do LEGO Gift Cards or e-Gift Cards ever expire?

Except by law, no. If there is value remaining on your LEGO Gift Card or e-Gift Card, it will not expire. There are no fees applied. You can check the balance of your LEGO Gift Card or e-Gift Card online any time by visiting https://LEGO.com/Gift-cards/balance. You can also check the balance of your LEGO Gift Card or e-Gift Card at any LEGO store.

How do I spend a LEGO Gift Card or e-Gift Card?

To redeem a LEGO Gift Card or LEGO e-Gift Card on LEGO.com, at the checkout select Gift Card as the payment method and enter the Gift Card number and PIN code in the appropriate fields.

To redeem a LEGO Gift Card or LEGO e-Gift Card over the phone, Customer Service will ask you for your 19-digit Card number and PIN code.

To redeem a LEGO Gift Card or LEGO e-Gift Card for LEGO Store purchases, present your LEGO Gift Card or image of your LEGO e-Gift Card to the Sales Associate who will process your payment.

If the Gift Card covers the cost of your order, we will place any remaining balance back in a Gift Card account accessible with your Gift Card or e-Gift Card number. The next time you place an order, you will be able to use that number again together with the PIN to obtain the remaining balance on your Gift Card.

If the cost of your order exceeds the amount of your Gift Card, you must pay for the remaining balance of the order using a valid payment method. We do not accept partial payment by invoice. LEGO Gift Cards and e-Gift Cards can’t be spent in conjunction with PayPal.

Is there a minimum or maximum value that can be loaded onto a LEGO Gift Card or e-Gift Card?

In Denmark the minimum value is 100 DKK. Additional funds can be added in 100 DKK increments up to a maximum of 3,500 DKK.

Can I use more than one LEGO Gift Card/e-Gift Card at a time?

You may use up to three LEGO Gift Cards or LEGO e-Gift Cards on a single order in LEGO.com, LEGO Stores and orders placed over the phone.

Can I return a LEGO Gift Card or eGift Card?

LEGO e-Gift Cards and LEGO Gift Cards bought on LEGO.com are subject to the same Right of Withdrawal as all other products sold on LEGO.com. Please see http://www.lego.com/page/terms-and-conditions point 6. LEGO Gift Cards bought in LEGO Stores can’t be returned except as required by law.

Will I earn LEGO INSIDER Points when I buy a LEGO Gift Card/e-Gift Card?

LEGO INSIDER Points are not earned on the purchase of a LEGO Gift Card or e-Gift Card but are earned when the LEGO Gift Card or e-Gift Card is spent on LEGO products.

If I order on LEGO.com, how long does it take to deliver a LEGO Gift Card or e-Gift Card?

Our e-Gift Cards will normally show up in the recipient’s inbox in less than an hour. Our LEGO physical Gift Cards usually arrive within four to seven business days. These are sent by regular mail and aren’t trackable. If you’re experiencing delays, or accidentally delete the email message with your LEGO e-Gift Card, please call us at 80 70 540 08, and we’ll resend the email.

What if my e-Gift Card or Gift Card does not arrive?

If the intended recipient of a LEGO e-Gift Card claims they never received the e-Gift Card, it is possible that they either accidentally deleted the email or may be blocking email from certain addresses. Users of ISPs, such as AOL and Hotmail, have the option of blocking all email messages that originate outside of their domain. If you think this might be the case, please contact the gift recipient first to make sure their inbox is configured to accept emails from LEGO.com.

If the LEGO e-Gift Card was in fact blocked, please contact our Customer Service Representative for assistance at 0800 066 8536. Please have the following information when you call:
Order number
Billing name and address of the buyer of the e-Gift Card
Name of the recipient
Email address to which the e-Gift Card was sent
Credit card information used to purchase the e-Gift Card

If the Gift Card ordered from LEGO.com does not arrive, please contact customer services on 80 70 540 08.

How do I cancel or return merchandise purchased with a LEGO Gift Card or e-Gift Card?

The same way you return all other LEGO merchandise. If you request a refund on an item, you will be issued a LEGO Gift Card in the amount of the refund.

Terms and Conditions

Rules and Regulations

General information about LEGO Gift Cards/LEGO e-Gift Cards

LEGO System A/S, Aastvej 1, 7190 Billund, Denmark, business registration number 47458714 is the issuer of the LEGO Gift Cards/LEGO e-Gift Cards in Denmark. LEGO System A/S can be contacted by phone no. 80 70 54 08.

LEGO System A/S is not responsible for LEGO Gift Cards/LEGO e-Gift Cards that are lost, stolen, destroyed or undelivered because of technical difficulties or inaccurate information, which includes, but is not limited to, physical address and email address.

If you have any questions, please contact Customer Service on 900 958 014 (please note that if you call via a mobile your mobile provider may block the number or on their own behalf charge you for the call. Please go to your mobile provider for more information).

The buyer of the LEGO Gift Card/LEGO e-Gift Card assumes all responsibility for personal messages accompanying Gift Cards/LEGO e-Gift Cards. LEGO System A/S accepts no liability in this regard.

LEGO System A/S will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained LEGO Gift Card/LEGO e-Gift Card is either redeemed through LEGO.com or redeemed and used to make purchases on LEGO.com.

LEGO INSIDER points are not earned for the purchase of LEGO Gift cards/LEGO e-Gift Cards. However, points will be earned on purchases made with gift cards at the time the gift card is redeemed. LEGO INSIDER point will not be earned for any part of the LEGO Gift Card or LEGO e-Gift Card redeemed for cash. LEGO Gift Cards and e-Gift Cards can’t be purchased with INSIDER Points.

LEGO Gift Cards or LEGO e-Gift Cards cannot be used in any LEGOLAND parks or for purchase of LEGO® products at third party retailers or stores.

LEGO Gift Cards/e-Gift Cards and unused portions of LEGO Gift Cards/e-Gift Cards do not have an expiry date except where required by law.

Use of your LEGO Gift Card or LEGO e-Gift Card online

If you want to redeem your LEGO Gift Card or LEGO e-Gift Card online, simply place the items you wish to purchase in your shopping bag by clicking the “Add to bag” button next to the desired item(s) and then proceed to checkout.

On the second page of checkout (Payment page) there will be a “Gift Card” section following your order summary with fields to enter your LEGO Gift Card number and PIN or LEGO e-Gift Card number.

Enter your Gift Card number and PIN or e-Gift Card number and hit “Apply Gift Card”. (Your Gift Card or e-Gift Card will not be applied if you do not hit “Apply Gift Card” before checking out.) The page will then refresh and automatically apply your Gift Card or LEGO e-Gift Card amount to your order.

If the Gift Card or LEGO e-Gift Card covers the cost of your order, any remaining balance will continue to be available for use in your LEGO Gift Card or LEGO e-Gift Card account.

If the cost of your order exceeds the amount of your LEGO Gift Card or LEGO e-Gift Card, you must pay for the balance of the order with another valid payment method. We do not accept partial payment by invoice, Gift Cards/e-Gift Cards can’t be spent in conjunction with Paypal.

To redeem a LEGO Gift Card, you’ll need the 19-digit number and 4-digit PIN code found on the back of the card. When you receive your plastic LEGO Gift Card, just scratch off the silver PIN box to see your PIN code. To redeem a LEGO e-Gift Card, you’ll need the 19-digit number from your LEGO e-Gift Card email.

Redemption of a LEGO Gift Card or a LEGO e-Gift Card by Phone Order (Denmark Only)

If you want to redeem your LEGO Gift Card or LEGO e-Gift Card by phone order, simply give your LEGO Gift Card number and PIN or LEGO e-Gift Card number to the Customer Service Representative.

Redemption of a LEGO Gift Card or e-Gift Card in a LEGO Store

If you want to redeem your LEGO Gift Card or e-Gift Card at one of the LEGO Stores, simply present your LEGO Gift Card/e-Gift Card to the Sales Associate.

LEGO e-Gift Card Delivery Problems

If the intended recipient of a LEGO e-Gift Card claims they didn’t receive the e-Gift Card, it is possible that they either accidentally deleted the email or may be blocking email from certain addresses. Users of ISPs, such as AOL and Hotmail, have the option of blocking all email messages that originate outside of their domain. If you think this might be the case, please contact the gift recipient first to make sure their inbox is configured to accept emails from LEGO.com.

If the LEGO e-Gift Card was in fact blocked, please contact our Customer Service Representative for assistance at 80 70 54 08. Please have the following information when you call:

Order number
Billing name and address of the buyer of the e-Gift Card
Name of the recipient
Email address to which the e-Gift Card was sent
Credit card information used to purchase the e-Gift Card

Redemption of LEGO Gift Card or LEGO e-Gift Cards for cash

LEGO Gift Cards and LEGO e-Gift Cards sold in Denmark can be redeemed for cash. Please contact our Customer Service at LEGO.com/service for guidance regarding redemption or ask one of our LEGO Store sales associates for more information.

Geographical use

LEGO Gift Card and LEGO e-Gift Card sold in Denmark can be spent in Lego.com and in LEGO Stores in both Denmark and Sweden.

Personal Data

LEGO Gift Cards and LEGO e-Gift Cards and any use of them on LEGO.com are subject to the General Terms and Conditions and our Privacy Policy for LEGO.com. To read more about how LEGO System A/S treats your personal information and what your rights are go to https://www.lego.com/legal/notices-and-policies/privacy-policy/

Conditions of Use

Please see Rules & Regulations

Get it right every time with a LEGO® Gift Card

Redeem it here:

Online

Instore

By Phone