Commercial Performance Manager
- Location
- København K, Denmark
- Job ID
- 0000023079
- Category
- Data & Analytics
Job Description
If owning and driving the key data foundation on which we build insights related to our global retail development strategy excites you, our Commercial Performance team is looking for a new team member who is passionate about using information to deliver meaningful insights.
Bring your proven analytical skills and passion for data and insights to help us deliver on our ambitious branded channel strategy across the globe!
Core responsibilities
Partner and support our Product Shopper organization with Product Analysis of digital product performance, preparation of quantitative test scenarios, continuous analysis of user behaviors and steward data driven decision making.
Gathering and interpreting data to gain insights into user behavior, product usage, and overall product performance followed by establishing key performance indicators and metrics to measure the success and effectiveness of the product.
Collect relevant data using various tools and techniques, including analytics platforms (e.g. Adobe Analytics and SQL), online surveys, A/B or multivariate testing, NPS and heatmaps.
Generate reports, dashboards, and presentations to communicate findings and recommendations to a product team on defined OKR’s in fixed and ad hoc cadence.
Stay up to date with industry trends, emerging technologies (within and outside the LEGO ecosystem), and best practices in data analysis and product management.
Work closely with relevant data, analysis and enablement teams to ensure end-to-end alignment on priorities, learnings and continuous improvement.
The role will be engaging with a range of Product Shopper teams where seamless collaboration with Product Manager, Design lead and Finance partner is of essence to generate business value.
Play your part in our team succeeding
Through high quality insights and analytical powers, the Commercial Performance team supports mobilizing and executing LEGO Retail direct-to-consumer commercial plans by delivering measurable metrics with clear success parameters and potential directions for corrective actions.
The Commercial Performance team engages across direct channels with an omnichannel approach ensuring that commercial performance and shopper insights is transparent and elevated into core decision processes enabling LEGO Retail to steer against headwinds to achieve the strategic ambitions.
We currently have two exciting Commercial Performance Manager openings, created due to new headcount growth within the team.
Both our roles offer a unique opportunity to dive deep into data, shape decision-making, and contribute to the ongoing success of our global branded channel strategy.
Do you have what it takes?
The preferred candidate will have proficiency in both digital and physical retail analytics, data visualization, and tag management —such as Adobe Analytics (including tracking), SQL, and big data platforms.
Experience with analytics of digital loyalty programs would be a great add on as the role will engage in optimizing the impact and performance of the LEGO® Insiders program.
An analytical mentality with a balance of being both creative and analytical.
Ability to initiate and drive projects to completion within time with minimal guidance and communicate the results of analyses in a clear and effective manner.
Highly developed collaboration skills with an open mind and ability to work across many departments.
Ability to identify problems and support solutions that solve product limitations while delivering strategic business growth.
Finally, but not least, we need you to be fluent in business English.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
